How to book, cancel, reschedule or amend a bulky waste collection
Residential properties in the city can currently receive free bulky waste collections, subject to availability. Please note this service is strictly for residential properties only. It cannot be used for commercial properties.
We will collect up to a maximum of SIX items per bulky waste collection from your home address, per day
Get further details, and book a bulky waste collections.
We have a ward-based collection service for the bulky waste collection service. This means each ward in the city has an allocated collection day for bulky waste items. This system improves the service collection times for residents, improves service efficiencies and has a positive environmental impact through reducing our carbon footprint by reducing travelling times for vehicles.
If you are requesting a bulky waste collection from us, several restrictions apply:
- No more than six items will be collected during each visit. For example, a three-piece suite counts as three items: a dining table and four chair counts as five items
- The collection team will only remove the items stated on your request. We want to make sure that we only take what you want us to. If there are items not listed on your request, we may take photos to support any queries about your collection
How to book a bulky waste collection
Here's a step-by-step video guide to show you how to book a bulky waste collection online:
How to cancel an existing bulky waste collection
Here's a step-by-step video guide to show you how to cancel a bulky waste collection online:
How to reschedule an existing bulky waste collection
Here's a step-by-step video guide to show you how to reschedule a bulky waste collection online:
How to amend items for an existing bulky waste collection
Here's a step-by-step video guide to show you how to amend items for an exitsting bulky waste collection online:
