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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Dust

Dust and grit can often be a source of irritation for residents when interfering with the use of individuals property.

Common complaints relate to dust and grit arising from; construction sites, where renovation work is taking place or occasionally from commercial or industrial locations.

Occasionally, some dust releases cannot be avoided.

We would advise that initially you contact the company causing the problem to see understand if it was a 'one off' or if a resolution can be found informally.

For ongoing activity we would advise that businesses or construction sites should have their own dust monitoring in place and have adequate control measures on site to prevent or reduce dust emissions. This can include water suppression, screening and cleansing of road surfaces.

If the dust release becomes an on ongoing problem and starts to impact on the use and enjoyment of your property or health , the council can investigate under statutory nuisance powers.

Report dust from another property

If you would like further information you might find the links below useful:

Noise nuisances: how councils deal with complaints

How to resolve neighbour disputes