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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Issues from another property

Use this form to report an issue that is affecting you from another property.

Do not use this form if the issue is at your own property. 

Report issues from another property

You can report the following: 

From another residential property

  • Accumulation of animal excrement
  • Accumulation of refuse
  • Asbestos at a neighbouring property
  • Bird nuisance
  • Drainage
  • Dust
  • Excessive noise from outside of your house
  • Flies or other insects coming from another property
  • Light nuisance (i.e. security lighting causing a nuisance)
  • Odour
  • Open to access or an insecure property
  • Smoke from a bonfire
  • Smoke from a chimney
  • Rodent activity at another property

From a food premises 

  • Asbestos
  • Commercial noise
  • Contaminated land
  • Drainage
  • Dust
  • Flies or other insects coming from a food premises
  • Light (i.e. security lighting causing a nuisance)
  • Odour
  • Property disrepair
  • Rodent activity
  • Smoke
  • Smoking
  • Vacant property 
  • Water disconnection

From a commercial property 

  • Asbestos
  • Contaminated land
  • Drainage
  • Dust
  • Flies or other insects coming from a commercial property or site
  • Light from a commercial property or site (i.e. security lighting causing a nuisance)
  • Noise from commercial or industrial activity
  • Noise from construction activity
  • Noise from an outdoor concert
  • Odour
  • Property disrepair
  • Refuse
  • Rodent activity
  • Smoke
  • Smoking
  • Vacant property
  • Water disconnection