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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Safeguarding concerns and procedures

If you are a professional who is worried about the safety of someone, you can raise a safeguarding concern via the portal in the link below:

Report a safeguarding concern (professional) 

If you are a member of the public and worried about your own safety or about the safety of someone else, you can call us on 0191 520 5552. Alternatively, you can complete the member of public online referral form by clicking on the link below.

Report a safeguarding concern (public) 

Procedures

Sunderland Multi-agency Safeguarding Procedures should guide and inform the practice of all individuals within all organisations working in partnership to safeguard adults at risk in Sunderland. The procedures should be applied in all situations where an adult has met the definition of an adult at risk:

  • A person who is 18 years old or over, and has needs for care and support (whether or not the local authority is meeting any of those needs)
  • Is experiencing, or at risk of, abuse and neglect
  • As a result of those care and support needs is unable to protect themselves from either the risk of, or the experience of abuse or neglect

Sunderland Safeguarding Adults Board