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Key Priority: Better Infrastructure and Access: everyone has the ability to connect to the internet and Go Online 

Sunderland Telecare Service

Sunderland Telecare provides support to approximately 4500 customers who are linked to the Telecare Service 24 hours a day, every day of the year.  If you would like to find out more visit their website Telecare

Digital Switch Over - are you effected?

If you have a telephone landline in your home, it will be disconnected by 2025 and switched over to digital. If you want learn more about it, Sunderland Care and Support have produced a useful Digital Switchover to watch.  Also, Digital Voice will be visiting Sunderland, on the 19 and 20 June they bus will be parked up at Speculation Place Car Park, Concord and on the 27 June the Team will be at Sunderland City Hall in the morning.  To find out more email smartcity@sunderland.gov.uk. 

Get Online at Home

Providing affordable and internet ready professionally refurbished PCs, Laptops, Tablets and Monitors.  You can receive discounts if you are a non for profit organisation, registered UK charity, member of a low-income family, in a community with limited access to technology or have a disability. Find out more here.

Discounted Broadband

Social tariffs (discounted broadband) can provide superfast broadband at a much cheaper rate than regular packages, plus prices won't go up mid-contract! You'll benefit from no exit fees if you leave before the end of your contract.  Prices vary between £12-£20 per month.  Some customers have saved up to £50 per month on their bills by making the switch.  Find out about Discounted Broadband. 

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