Triage - Excellence in Customer Service and Hospitality

Course Title

Excellence in Customer Service and Hospitality 

15 day course is delivered from 9.30 until 14:30 travel expenses will be reimbursed   

Aim  

This qualification is suitable for learners who are looking to enter, or progress within employment in Hospitality Retail or Leisure sectors and want to develop knowledge and understanding of detailed customer service skills. 

Areas Covered 

• Appropriate behaviours in the workplace 
• Interpersonal skills while developing better communication with customers 
• The benefit of teamwork and professional standards 

Progression 

• Health & Safety L2 
• Food Safety L2 
• Barista Skills 
• COSHH 

Contact

Laura Cartwright

[email protected]

07500799243