Useful contacts

For Emergency services call 999 and ask for the police, an ambulance or the fire service
To report crime and other concerns that do not require an emergency response, please call 101
Report a hate crime to Sunderland City Council here. For an emergency response contact the emergency services or report online at Northumbria Police
The NHS 111 service is a free, non-emergency medical telephone helpline available in England, Scotland, and Wales. It's designed to provide quick medical advice and direct you to the appropriate healthcare service when you need urgent help but it's not a life-threatening situation. Call 111
If you smell gas in or near your home, call the National Grid on 0800 111 999

Local support organisations

There are a number of local organisations providing practical support and advice for refugees to help you settle into Sunderland. If you would like any further information, please contact us by emailing resettlement.team@sunderland.gov.uk

Mental health support

Migrant Health: https://migrant.health/
Mind: 0300 123 3993 / https://www.mind.org.uk/
Priory Group: 0800 6911552 / https://www.priorygroup.com/
Refugee Council: https://www.refugeecouncil.org.uk/
Kooth (for children and young people): 0845 3307090

Refugee agencies and charities

UNHCR UK: 0203 761 9500: www.unhcr.org.uk, email: gbrlo@unhcr.org
Refugee Action: www.refugee-action.org.uk
Refugee Council: www.refugeecouncil.org.uk
British Red Cross advice and support for family tracing and reunion: www.redcross.org.uk/What-wedo/Refugee-support/Our-services-forrefugees