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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Digital Strategy

How we will get there

Our priorities for 2024/25 are in line with Future Council Programme's Service Reviews:

  • Maximising the development of digital solutions
  • Identifying opportunities for digital improvements
  • Increasing the digital skills of our workforce and communities
  • Increasing the digital reach of our workforce and communities
  • Increasing our use of insights to shape what we deliver

 

Digital services usage and volumes

Digital metricVolume / percentage
Number of My Account registrations 42142