Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Digital Strategy

Assisted digital and alternative channels for those who need it

Our ambition is to create digital content and services that are so easy to use that residents will prefer to use them over other channels.

However, we will offer assistance to all residents who need support both digitally and by telephone. We also have alternative channels available to anyone who needs more help.

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