Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

BetterPoints - Sunderland

Sunderland residents will be able to earn rewards for using more active and sustainable modes of transport. The city council has teamed up with BetterPoints, an app that tracks your travel movements via GPS using your smartphone and rewards you with points for using more sustainable modes of transport like walking, cycling and using public transport. Points can then be exchanged for rewards such as discounts in local shops, free coffees, vouchers or charity donations.

Sunderland users can sign up to the BetterPoints - Sunderland challenge, and will see points awarded, to anyone aged 14 or over, for active or sustainable journeys made around Sunderland, Washington, Hetton and Houghton. Active travel can include walking, cycling, running, or using an e-bike, while using public transport like the bus, metro or train counts as sustainable travel.

Search 'Better Points' to download the free Better Points app from the play or apple store. Or visit BetterPoints - Sunderland (opens new window) for more information.