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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Safeguarding training for existing hackney carriage and private hire drivers

On 2 March 2020, the former Regulatory Committee considered a report on safeguarding training for hackney carriage and private hire drivers.  The committee decided that all existing licensed drivers, who have not yet attended safeguarding training, be required to do so.

The online safeguarding training module is £11, payment of the fee can be made by phoning 0191 5205550 or by going to the home page of sunderland.gov.uk - £pay - view all - taxi licensing - safeguarding for existing drivers.

The training will take about 1 hour 30 minutes and does not have to be completed in one session.  It can be carried out on a laptop, tablet or smart phone at a time and location that is convenient to you.

Once you have registered, you will receive an email within 5 working days with the information and web link you need to complete the module.

Register for online safeguarding training (opens new window)

All drivers must complete the prescribed training, no other training course will be accepted as an alternative.

Once the training has been completed, save/upload the certificate for your renewal.

Any queries regarding the safeguarding training arrangements please email [email protected].