Ways to place a supermarket order by telephone
The table below sets out those supermarkets and organisations which offer a telephone ordering service as an alternative to online shopping.
| Organisation | Service provided | How to access |
|---|---|---|
| Morrisons | Doorstep Delivery Service - a service available to the vulnerable and elderly to phone and order essential food items. The order will take 24 hours to process and will be delivered by Morrisons staff. Contactless payment is made on delivery. There is no delivery charge for this service. | Call 0345 611 6111 and select option 5 to place your order. Any order placed before 5pm Morrisons will aim to deliver the next day. In order to use this service you must live within 10 miles of a Morrisons store. Check My Morrisons Doorstep Deliveries for more information. |
| Sainsbury's | Telephone ordering service for vulnerable customers who have been offered a slot and are unable to place their order online. | For customers who are vulnerable and registered with Sainsbury's via the Shielding Service call 0800 917 8557 to access this service. The general telephone order number for all other customers is 0800 328 1700. |
| Age UK | Some local Age UKs offer food shopping services using supermarkets' online stores. The order is placed on behalf of the older person and delivery is made to the person's home by the store at an agreed date and time. | Check what is available in your area at: ageuk.org.uk |
