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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

DBS check and provide original supporting documents

The DBS involves a search of your personal records to establish whether or not you are a safe person to drive members of the public, some of whom may be vulnerable, elderly, or infirm. The DBS is a government department which deals with all criminal record checks for the council's licensing department. 

1 Read the guidance in      this form (PDF, 106 KB)(opens new window).first, for organisation reference, password and information for verification of documents

2 Applications for a DBS must be made using this link.  

3 Once complete, make payment by phoning 0191 5205550 or by going to the home page of sunderland.gov.uk - £pay - view all - taxi licensing - Disclosure and Barring Service Check (DBS)

4 You will then need to make an appointment with the Customer Service Centre at City Hall by phoning 0191 5205550 to have your identification documents verified. (read guidance above)

Once the check has been completed a certificate will be sent to your home address.  Please upload a copy of this as part of your application.  

If you have previous criminal convictions, you may need to appear before the Licensing Committee, where the council's Elected Members will make a decision on whether or not to grant you a licence.