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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Eligibility and how to apply for a Concessionary Travel Pass

The English National Concessionary Travel Scheme is in place to provide free England-wide off-peak bus travel to eligible older and disabled people so they can access essential community facilities.

Who is eligible for a Concessionary Travel pass

You are automatically eligible to apply for a travel pass if you are of fare paying age and you are:

  • Higher Rate Mobility Component of Disability Living Allowance (HRMCDLA);
  • Personal Independence Payment (PIP), where the applicant has been awarded at least eight points against either the PIP Moving around and/or Communicating verbally activities;
  • War Pensioner's Mobility Supplement (WPMS).

You may also be eligible for a pass if you are:

  • Blind or partially sighted
  • Profoundly or severely deaf
  • Without speech
  • Has a disability or has suffered an injury which has a substantial and long term adverse affect on your ability to walk
  • Does not have arms or have long term loss of the use of both arms
  • Has a learning disability that is, a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning
  • Would, if you applied for the grant of a licence to drive a motor vehicle under Part III of the Road Traffic Act 1988, have your application refused pursuant to section 92 of the Act (physical fitness) otherwise than on the ground of persistent misuse of drugs or alcohol.

How to apply

Apply for a Concessionary Travel Pass

If you have additional needs which means you are unable to complete this process via the method stated above please contact our Health and wellbeing team or email [email protected]

Successful Applications

If your application is successful we will let you know during the telephone call and the following documents will be issued to you:

  • Your signed confirmation of Eligibility Form
  • Guidelines for what to do next