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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Sheltered housing

Sheltered housing provides a comfortable, convenient and secure accommodation whilst enabling full independence with the support of a housing scheme officer and 24-hour emergency alarm system.

Generally, the scheme officer will:

  • respond to emergencies and liaise with the appropriate people
  • check equipment and alarms system
  • will support the organisation of social activities for residents

There is a range of sheltered housing across Sunderland. Information on the schemes can be found through Sunderland Information Point.