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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Home care

Home care services, sometimes known as domiciliary care, provide care and support into your own home to help with personal care tasks to help you stay independent for as long as possible.

You can arrange this directly with a provider or ask our team to arrange the support for you. If you ask us to arrange this support for you an assessment of your care and support needs will need to be completed to see if you meet the eligible criteria.

Adults needs assessment

Support provided by home care services could include:

  • getting up on a morning and going to bed at night
  • getting washed and bathed
  • getting dressed and undressed
  • making and eating meals
  • helping you to move about the home

This service is generally provided between 7am and 11pm. An overnight service is provided based on an assessment of need.

Check out the list of providers through Sunderland information point (opens new window).

To search for a home care provider using your postcode visit the Care Quality Commission.