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Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Fraud

Benefit fraud is when people claim benefit they are not entitled to, by giving false information or not telling us when their circumstances have changed. This is a criminal offence that can result in prosecution and any overpaid benefit being recovered.  

We can only investigate a person if we have good reason to suspect they are committing benefit fraud, so if you know about someone doing this, we would encourage you to report them.

Housing Benefit or Council Tax Support Fraud

We treat all the information we receive in the strictest confidence and you don't have to give us your personal details if you don't want to. 

You can also report fraud by ringing the National Benefit Fraud Hotline on 0800 854 440