Toggle menu

Planned System Maintenance - Limited Service

Sunderland City Council will be carrying out planned system maintenance from 12 noon on Friday 5th June until 7am on Tuesday 9th June. During this period, we will only be able to respond to urgent enquiries. If your enquiry is not urgent, please contact us before or after these times when full services will be available. We apologise for any inconvenience caused and thank you for your understanding.

Council Tax bill example

Below is a visual example of a Council Tax bill, explaining how it has been calculated, and how much you need to pay and when.  There is also a key further down the page, numbered from 1 - 11 explaining each part of the bill.

Council Tax bill example

Key

  1. This is the financial year that your bill relates to and the date it was issued.
  2. Name and address of the person responsible for paying the bill.
  3. Address of the property which the charge relates to.
  4. Your Council Tax account number - please retain this information as you will need it if you contact us about your bill.
  5. The Council Tax band for the property
  6. How the Council Tax charge is calculated. This may also include a precept for Hetton Town Council for applicable residents.
  7. Overall percentage increase in the total Council Tax charge for your band compared to the previous year.
  8. Total charge for property.
  9. A breakdown of the bill showing the charges for the property and period it covers, plus any discounts, exemptions or adjustments made to your bill.
    - Any amounts with the letters 'CR' after, means that the amount will be deducted from your bill. Read more on discounts and exemptions.
    - Anything without CR means adjustments will be added to your bill.
  10. The actual amount you need to pay.
  11. Details of payments due.

If you have arranged to pay via Direct Debit, it will say 'Thank you for paying by direct debit - this bill is for your information only'.

If you do not currently pay by Direct Debit and wish to set this up, this can be done online.